1.           How much will it cost me? After you submit a request, englishediting.net will send you a personalized quote based on word count, turnaround time and level of editing required.

2.           How do I pay? For your convenience, we accept various payment options, all through PayPal’s secure server.

3.           Is payment by PayPal safe? Yes. PayPal uses several methods to prevent fraud. For more information on their services, please see their website at www.paypal.com.

4.           What steps do I need to follow to use your service? After submission of your document(s) to info@englishediting.net, you will receive a personalized quote stating the total costs for your editing project. If you decide to accept our offer, you may complete the payment by following the PayPal link included in the e-mail. Work on your project commences upon full receipt of payment. The revised file(s) will be returned to you within the agreed deadline.

5.           How long will it take? Turnaround time begins after we receive complete payment. Our usual turnaround time for documents up to 5,000 words is 48-72 hours. If you require an express service, a surcharge applies.

6.           Which file formats can you handle? englishediting.net accepts documents in: .doc, .pdf, .pps, and .ppt.

7.           What if I am not happy with the work? We are committed to provide a service to your complete satisfaction. If you have any questions or concerns after receipt of the edited documents, our editors will consult with you further until you are completely happy with the results. This service is free of charge, unless further extensive editing is required.

8.           Do you verify that my document’s structure is in accordance with a style guide? If so, which one? Based on your requirements, englishediting.net will ensure that your text as well as references and bibliography are appropriately formatted. We accommodate the standard APA, AMA, MLA, and Chicago/Turabian style guides. If your company/institute has developed its own style guide, please enclose it in your e-mail.

9.           Can I submit my documents by fax or snail mail? Unfortunately, englishediting.net can only accept electronic submissions. All communications between the editor and customer are conducted via e-mail.

If you have any questions not addressed in this section, please send your enquiry to info@englishediting.net.